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ARRIVAL QUESTIONS


LIVING CONDITIONS


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Q: CAN I RESERVE A SPECIFIC APARTMENT?   
A: Yes, if you rent an apartment for more than 2 nights, you can reserve a specific one. However, due to high demand, it is advisable to choose several others in case the one you prefer is not available. Pre-payment for 1 night of rent is necessary.
 
Q: WHAT DOES APARTMENTS CONSIST OF?   
A: Every apartment we rent is newly renovated with modern design. Every apartment has: bedroom(s) with clean bed-clothes; towels, fully equipped kitchen with all kitchen utensils (pots, pans, glasses, dishes) and appliances (refrigerator, gas-stove, microwave oven, and electric kettle. Luxury apartments have toaster, coffee-machine, dishwashing machine, kitchen combine etc.); living room with cable or satellite TV, so you will be able to watch English language channels, video, tape-recorder or music center, air-conditioner, ventilators, iron etc.; bathroom with bath or shower cubicle, equipped with water heater and automatic washing machine.

Every apartment has modern furniture and phone (for both local and international calls). Several apartments have computer and internet access.
 
 
Q: WHAT IS THE LOCATION OF YOUR APARTMENTS?   
A: The apartments we offer are located in the center of Odessa . All of them are safe, have coded lock entrance or doormen. Every apartment is within walking distance to the main st. in Odessa, and all main attractions.   
 
Q: WHO OWNS THE APARTMENTS YOU RENT?    
A:The owners of apartments are Ukrainians and our agency.  
  
Q: ARE THE APARTMENTS SAFE?   
A: Yes, they are. All apartments have steel doors and several secure locks. 95% of buildings in the center have doormen or door with coded lock.  
  
Q: WHAT IS INCLUDED IN RENTAL PRICE?  
A: Listed prices are for per apartment, not per person.  
Rental price includes: 
bed and kitchen accessories, towels; electric, hot, cold water and public utilities, local phone calls. Once-a-week apartment cleaning and changing of bed linen.
Additional cleaning is available upon request.
 
Rental price doesn`t include: 
long distance and international phone calls. 
Other service (cooking, washing etc. ) are available upon request for additional charge. 
  
Q: CAN I CHANGE APARTMENT IF I DON'T LIKE IT?  
A: If for some reason you do not like apartment, we will try to accommodate you on the day following your arrival. However, you may have to pay an additional rental fee.   
 
Q:CAN MY APARTMENT BE CHANGED PRIOR TO MY ARRIVAL?   
A: Sometimes there are problems in Odessa with water, electricity etc. In this case, and if we cannot correct the problem within a reasonable amount of time, we will change apartment for you at no charge.   
  
Q: DOES ANYONE ELSE HAVE A KEY FOR ENTRY INTO APARTMENT?   
A: Only person(s) renting an apartment and the owner have keys. Agents do not have keys.  
  
Q: I MEET WITH FRIEND OR GIRLFRIEND AT APARTMENT?  
A: Listed prices are per apartment, not per person. Yes, you can meet friends at your apartment.  
  
Q: CAN I LISTEN TO MUSIC IN THE EVENING AT MY APARTMENT?  
A: Yes. However, please be considerate of your neighbors when listening to music in the apartment after 11pm. Your neighbors may call the police and you may have a problem if the police come.  
  
Q: CAN I SMOKE IN THE APARTMENT?  
A: Yes, you can. Ukrainian people normally smoke on the balcony, so, there will not be a bad smell in the apartment.  
 
Q: CAN I HAVE INTERNET ACCESS IN MY APARTMENT?
A: Yes, you can. If you have a LAPTOP computer, you should buy a prepaid card at our office. Our business office also has a computer you can use for internet.
 

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